An order management system (OMS) is the technological framework that automates companies to process inventory orders from sales capture through shipment execution.
It synchronizes customer information across various sales channels to enable comprehensive visibility into inventory information throughout the entire operation.
An OMS aids organizations manage the comprehensive order journey efficiently, from the instant a customer initiates an order to its effective completion and necessary return.
It optimizes stock management by offering oms instant visibility on inventory quantities and order history, helping organizations to optimize their supply chain processes and boost shopper satisfaction.
An effective OMS links with other organizational systems like online store platforms, inventory management systems, accounting software, order management system and shipping carriers to facilitate a integrated order fulfillment system from order management system beginning to delivery.